Contact Us

Our Locations

Explore our strategically located branches in Indonesia.

Surabaya

Jl. Tanjung Sadari No. 37, Lt. 1
Surabaya, Indonesia – 60177
Phone : +62-31-3579271

Medan
jl. Medan Area Selatan No.247 B Kel. Sukarame
Pasar Merah, Medan
Indonesia – 20216

Semarang
Jl. Bukit Delima Raya BIA No. 4
Permata Puri, Semarang, Indonesia

Headquarters

Jakarta

Rukan Business Park Kirana Cawang
Blok B15, JL. D.I. Panjaitan,
Jakarta 13340, Indonesia
Phone : +62-21-22850099
Fax : +62-21-22850088;
Email : info@miplogistik.co.id

Comprehensive Logistics Solutions

Air Freight

Our air freight services ensure timely delivery of goods with top-notch efficiency.

Sea Freight

Experience smooth and cost-effective sea freight services tailored to your requirements.

Land Transport

Our land transport solutions ensure safe and timely delivery of cargo across Indonesia.

Contact Us

Feel free to reach out to us with any inquiries or opportunities.

FAQ – MIP Logistik

Frequently Asked Questions

MIP Logistik provides a comprehensive range of freight forwarding services, including:

  • Air Freight: Fast and reliable air cargo solutions for urgent and high-value shipments.
  • Sea Freight: Cost-effective ocean transport for large volumes and bulk goods.
  • Land Transport: Efficient domestic trucking services across Indonesia.
  • Customs Brokerage: Expert handling of customs documentation and compliance.
  • Warehousing: Secure and flexible storage solutions for your inventory.

You can request a quote by contacting us directly through our website’s contact form, by email, or by phone. Please provide details about your shipment, including origin, destination, cargo type, and dimensions, so we can provide an accurate estimate.

Once your shipment is in transit, you can track it using our online tracking tool available on our website. Enter your tracking number to get real-time updates on the status and location of your cargo.

MIP Logistik operates globally, leveraging our extensive network of partners and agents to handle shipments to and from virtually any country. For specific destinations, please contact us to confirm service availability.

If you encounter any issues with your shipment, please contact our customer service team immediately. We will investigate the problem and work to resolve it promptly. Your satisfaction is our priority.

We can handle a wide range of goods, but there are some restrictions based on international regulations and safety standards. Please contact us to discuss your specific cargo and ensure it complies with all applicable regulations.

To make changes or cancel a shipment, please contact our customer service team as soon as possible. Depending on the stage of the shipment and the terms of our agreement, we will assist you in making the necessary adjustments.

Our customs brokerage services include handling all necessary paperwork and ensuring compliance with local regulations. We manage the customs clearance process to facilitate smooth and efficient import and export procedures for your goods.

We prioritize the safety and security of your cargo through stringent handling procedures and secure storage facilities. Our team is trained to follow best practices in cargo handling and risk management to protect your goods throughout the shipping process.

Payment terms vary depending on the service and client agreement. We offer flexible payment options and will provide detailed information regarding payment terms and conditions when you book our services.

You can reach us through the following methods:

Feel free to reach out to us with any additional questions or concerns. We are here to assist you with all your freight forwarding needs.